British Airways cancels over 150 flights in latest IT collapse: what are your rights?

Once again British Airways’ Heathrow operation is in disarray due to an IT failure. The Independent calculates that at least 156 flights, mainly domestic and European, have been cancelled on Thursday and Friday as BA struggles to operate without essential systems.

In addition 14 flights were delayed overnight and are expected to arrive during the late morning after delays of 12-16 hours.

With many planes fully booked at the start of the bank holiday weekend, the number…

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