Cyber attack on NHS 111 service leaves staff using pen and paper
- Call handlers across 85 per cent of England have had to use pen and paper
- Many staff at NHS 111 do not have access to GP records
- Also do not have access to NHS numbers and cannot make electronic bookings
- Software went offline at 7am on Thursday and may be offline until next week
The NHS 111 service has been thrown into chaos by a cyber attack, severely restricting the assistance provided to patients.
Call handlers across 85 per cent of the country will be without a crucial IT system for several days and have had to resort to using a pen and paper.
Many staff at the non-emergency service do not have access to GP records or patients’ NHS numbers and cannot make direct…