Piled high and stretching in all directions, photographs of a growing mountain of luggage at Heathrow airport this week were the stuff of holiday nightmares.
In spaces where passengers would normally bustle, there were suitcases. Hundreds of them. The bags were clearly not being collected by arriving passengers, and equally clearly not heading for a plane. The result of a ‘complex baggage system failure’, said the airport.
It was enough to make anyone who has ever lost a bag at an airport shudder.
For of all the moments of potential stress when travelling, surely one of the worst is that sinking feeling when you step off the plane at your destination airport, only to discover your baggage hasn’t made it, too.
In spaces where passengers would normally bustle in Heathrow Airport, there were suitcases
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